INSY PLATFORM TERMS OF SERVICE

§ 1. General provisions

1. These regulations (hereinafter: "Regulations") specifies terms and conditions of use of the Web Platform INSY operating at the Internet address insy.io and other services provided by the Service Provider.
2. The Platform is a tool enabling the creation of Communities and joining the Community by Users within the Platform and third party applications.
3. The Regulations are the regulations referred to in Art. 8 of the Act of 18 July 2002 on the provision of services by electronic means (hereinafter: "Act on the provision of electronic services").
4. The provider of the services described in the Regulations is INSY spółka z o.o. based in Rzeszów (registered address: ul. Borowa 1C, 35-232 Rzeszów), entered into the register of entrepreneurs of the National Register Judicial proceedings conducted by the District Court in Rzeszów, 12th Department Commercial Register of the National Court Register under KRS number: 0001191036, having NIP: 5170462877, REGON number: 542552731, having share capital in the amount of PLN 5,000 (five thousand zlotys) (hereinafter: "Service provider").
5. Contact with the Service Provider is possible via:
   1. e-mail – at: support@insy.io;
   2. traditional mail – at the following address: ul. Borowa 1C, 35-232 Rzeszów;
6. In accordance with the provisions of the Regulations of the European Parliament and of the Council (EU) 2022/2065 of 19 October 2022 on the single digital services market and amendments to Directive 2000/31/EC (Act o digital services) (hereinafter: "DSA"), Service Provider has designated a contact point for direct communication with authorities of EU Member States, the European Commission, the Services Council Digital and Platform Users in matters covered by the regulation DSA. The contact point is available at: dsa@insy.io.
7. Before using the Platform, the User is obliged to: is to read and accept the Regulations and Policy privacy.

§ 2. Definitions

Capitalized words used in the Regulations have the following meanings: meaning:

1. Price list – a document presenting possible variants of the Commission and Community Establishment Services;
2. Civil Code - Act of 23 April 1964 Code civil;
3. Consumer - a natural person performing activities with the Service Provider legal entity not directly related to its business activity or professional;
4. Account - panel created in the Platform's IT system, enabling the User to use its functionalities;
5. Login - individual and unique e-mail address being the unique identifier of the User within the Platform;
6. Inconsistency – this means non-compliance of the Service with the Agreement for its provision (criteria for assessing the compliance of the Service with the Agreement regarding its delivery is specified in Art. 43k section 1-2 of the Consumer Rights Act);
7. Opinion – User's opinion about the Service, including the description User's experiences related to using the Services;
8. Subscription Fee – membership fee and the User joining a Community that provides paid access. The Subscription Fee goes to the User who created the Communities after deducting the Service Provider's Commission;
9. Platform – a tool enabling the creation of Communities and joining the Community by Users within the Platform and third party applications;
10. Privacy Policy - a document containing information about the processing of Users' personal data by the Service Provider;
11. Commission – part of the Subscription Fee that is deducted to the Service Provider from each Subscription Fee paid by the User;
12. Entrepreneur - natural person, legal person or entity organizational unit without legal personality, with special provisions grant legal capacity, conducting business activity on their own behalf or professional;
13. Entrepreneur with Consumer Rights - natural person conducting business or professional activity on its own behalf, which concluded an agreement with the Service Provider directly related to its activities economic, but not of a professional nature for this person, resulting in particular from the subject of its activities economic;
14. Regulations - term defined in § 1 section 1 of the Regulations;
15. Community – profile created by the User on the Platform along with the appropriate broadcast channels on Discord or Telegram (or both), enabling Users to exchange experiences, education and communication within closed social groups;
16. Content/User Content – all data (including data personal data), electronic files, information and materials saved by the User on the Account and published on the Platform or Community by User;
17. Agreement for the provision of the Community Joining Service – contract for the provision of a digital service within the meaning of the Rights Act consumer, on the basis of which the Service Provider undertakes to provide for the User, the Service of joining the Community;
18. Agreement for the provision of the Community Creation Service – contract for the provision of a digital service within the meaning of the Consumer Rights Act, under which the Service Provider undertakes to deliver to the User Community creation service;
19. Agreement for the provision of the Account Service - delivery contract digital service within the meaning of the Consumer Rights Act, pursuant to which the Service Provider undertakes to provide the Service to the User Accounts;
20. Agreement/Agreement for the provision of the Service – supply agreement one of the above Services depending on the nature of the relationship described in the given a fragment of the Regulations;
21. Community Joining Service - digital service in within the meaning of the Consumer Rights Act, consisting in enabling the User joining the Community, under the conditions specified in the Regulations;
22. Account Service - digital service within the meaning of the Rights Act consumer, consisting in enabling the User to create an Account, under the conditions specified in the Regulations;
23. Community creation service – digital service as understood Act on Consumer Rights, consisting in enabling the User creating a Community, under the conditions specified in the Regulations;
24. Service/Services – Account Service, Community Creation Service and Community Joining Service;
25. Service provider - term defined in § 1 section 4 of the Regulations;
26. Consumer Rights Act - Act of May 30, 2014 on consumer rights;
27. Act on the provision of electronic services - deadline defined in § 1 section 3 of the Regulations;
28. User – Entrepreneur, Consumer or Entrepreneur on the rights of a Consumer who uses the Platform as part of the Services.

§ 3. Technical requirements

1. In order for the User to properly use the services provided by the Service Provider, it is necessary:
   1. connection to the Internet;
   2. having devices that allow the use of network resources Internet;
   3. having a device with the Android 11 or Android operating system higher or iOS 15 or higher;
   4. using a web browser enabling displaying hypertext documents on the device screen, connected on the Internet through a web service and supporting the JavaScript programming language, and moreover accepting cookies;
   5. having an active e-mail account.
2. Within the Platform, the User is prohibited from using viruses, bots, worms or other computer codes, files or programs (in particular those automating script processes and Platform or other codes, files or tools).
3. The Service Provider informs that it uses cryptographic protection electronic transfer and digital content by application appropriate logical, organizational and technical measures, incl in particular to prevent third parties from accessing data, including through SSL encryption, the use of access passwords and antivirus programs or unwanted software.
4. The Service Provider informs that despite the use of the security measures referred to paragraph speech 3 above, using the Internet and services services provided electronically may be at risk of being accessed the ICT system and device of the malicious User software or accessing data located on this device by third parties. In order to minimize mentioned threat, the Service Provider recommends the use of programs antivirus or online identification protection measures Internet.

§ 4. General rules for using the Services

1. Creating an Account on the Platform is free of charge.
2. The use of the Platform in the scope of establishing a Community is free of charge.
3. Using the Platform to join the Community may be free or paid, depending on the settings selected by User creating the Community. The Service Provider charges a Commission in as part of the fees for joining and belonging to the Community (Fee Subscription).
4. The Service Provider reserves the right to introduce it in the future additional, optional features or services that may be available for a fee. About any change regarding the introduction of paid features The Service Provider will inform the User in advance.
5. As part of the Services offered on the Platform, the User may: join the Community, create a Community and create an Account.
6. Submit any songs or other content to the Community copyrighted content is tantamount to a statement that the User owns the work or content in question all intellectual property rights, and their addition and use does not infringe any of them by other Users on the Platform no rights of third parties or generally applicable regulations rights.
7. As part of the Platform, the User may upload his/her own files to the Platform markings, logos, trademarks. With the upload of the above-mentioned elements on Platform, the User grants the Service Provider a non-exclusive, non-transferable, territorially unlimited license in the scope using the above-mentioned elements for the purpose of making the Content public User, for the duration of the User's use of the Platform.
8. The User is obliged to use the Platform in a manner in accordance with the provisions of generally applicable law, provisions of the Regulations, as well as with good customs.
9. Providing content of an unlawful nature by the User is illegal prohibited.
10. User using the services provided by the Service Provider undertakes to provide only consistent data (including personal data). with the actual state. The service provider is not responsible for consequences of providing false or incomplete information by the User data.
11. In the event that activities within the Platform are performed by a person a natural person acting on behalf of a User who is not a person physical, performing such an action is tantamount to submitting by the natural person performing such an activity, a declaration that it is authorized to represent the User. The service provider is entitled to require such a natural person to submit proof having the authority to represent the User, in in particular the power of attorney document or an extract from the relevant one registry. In the event of an action being performed on behalf of the User despite the lack of authorization to represent him, a natural person who performs this activity bears the responsibility provided for in provisions of the Civil Code.
12. In case of technical problems related to functioning of the Platform, the User has the opportunity to report them by e-mail to the address support@insy.io.
13. In particular, the following are considered violations of the Regulations:
    1. providing illegal content by the User;
    2. providing offensive content by the User, vulgar, incompatible with dignity, violating good things customs;
    3. the User's use of the Service and functionality contrary to their intended use;
    4. providing false or incomplete data by the User;
    5. the User creates more than one Account using the same email address.
14. In the event of a violation of the Regulations, the Service Provider may: call on the User to delete it and assign him/her for this purpose a period of not less than 7 (seven) days. Notwithstanding the above – Service provider on the above-mentioned time can block the visibility of content.
15. If the User fails to remove the violation of the Regulations – The Service Provider has the right to block access to the Platform, to the moment of removal of the violation referred to in section 13 and 14. Persistent violation of the Regulations may result in temporary or lifetime blocking of access to the Platform.
16. In the event of blocking the visibility of content (section 14) or in in the event of applying the measures referred to in paragraph 15 – The user may submit an appeal according to principles analogous to the principles described in § 12 of the Regulations.
17. All declarations, summonses, notices and information, o referred to in the Regulations may be transferred by post electronically, unless a specific provision of the Regulations provides otherwise.
18. The Service Provider may also provide the Services provided herein Regulations on the basis of a separate, individual agreement with User. If the User is interested in a separate and individual quote - please contact the Service Provider by e-mail or by phone.

§ 5. Agreement for the provision of the Account Service

1. In order to conclude an Agreement for the provision of the Account Service, the User should do the following:
   1. go to the Platform's website and then click on "create account" tab;
   2. enter the required data in the displayed form;
   3. It is mandatory to check the checkbox next to the declaration of familiarity with the Regulations and Privacy Policy and accept them provisions;
   4. optional - check the checkbox next to the statement about the expression consent to receiving the Newsletter;
   5. click the "Create account" button.
2. After clicking "Create an account", enter the e-mail address The activation link provided by the User is sent Accounts. After clicking on the link, the User gains access to the Account. Clicking on the sent link by the User is tantamount to conclusion by the User of the Agreement on the provision of the Account Service.
3. The User gains access to the Account immediately after clicking "create account" button.
4. Using the Account, the User may in particular:
   1. store your personal data;
   2. browse Communities;
   3. manage the Communities the User has joined;
   4. conclude an Agreement to establish a Community;
   5. conclude an Agreement to join the Community;
5. The User informs and the User acknowledges that maintaining compliance of the Account Service with the Service Provision Agreement The Account does not require the User to install its updates.
6. The provisions of section 7-13 apply only to Consumers and Entrepreneurs with Consumer Rights.
7. If the User is not granted access to the Account immediately after concluding the Agreement for the provision of the Account Service, The User requests the User to immediately grant access to Accounts. The summons referred to in the preceding sentence may be made sent via e-mail to the address indicated in § 1 paragraph 5 point 1 of the Regulations. If the User does not provide the User has access to the Account immediately after receiving the request, referred to in the preceding sentence, the User may withdraw from Agreements for the provision of the Account Service.
8. Notwithstanding the provisions of section 7 above, failing this granting the User access to the Account, the User may withdraw from the Agreement for the provision of the Account Service without calling the User to granting access to the Account, if at least one of the following applies: cases specified in Art. 43j section 5 of the Consumer Rights Act.
9. Notwithstanding the provisions of section 7-8 above, the User may terminate the Agreement at any time and without giving any reason provision of the Account Service with immediate effect. Moreover, on pursuant to art. 27 et seq. of the Consumer Rights Act, the User may withdraw from the Agreement for the provision of the Account Service without giving a reason, within 14 (fourteen) days from the date of its conclusion.
10. Withdrawal from the Agreement for the provision of the Account Service or its termination, regardless of the basis for this action, takes place by submitting it to the Service Provider by the User declaration of withdrawal from the Agreement for the provision of the Account Service or about its termination. The statement referred to in the sentence preceding, may be sent via e-mail, to the address indicated in § 1 section 5 point 1 of the Regulations. The service provider removes it Account immediately after receiving the declaration referred to in the preceding sentence.
11. If the User uses the Account in a inconsistent manner with the provisions of generally applicable law and provisions Regulations or good practices, as well as delivery by The Service Provider may provide the User with illegal content terminate the Agreement for the provision of the Account Service with due notice 7 (seven) days' notice by submitting Notice of termination to the User by post electronic. After the expiry of the notice period indicated in the sentence preceding, the Account is permanently deleted. During the period termination, the Service Provider may block the User's access to Accounts if necessary to prevent committing further violations by the User.
12. In the event of applying the measure referred to in section 11 above, The user against whom the measure has been applied may submit appeal under the terms described in § 12 of the Regulations.
13. Blocking or deleting the Account is tantamount to termination in the same manner as the Agreement for the creation of the Community or the Agreement for joining the Community. If the User was owed fees for the membership of other Users in a given period settlement – they will be paid to the User.

§ 6. Agreement for the provision of the Community Creation Service

1. Pursuant to the Agreement for the provision of the Community Creation Service, The Service Provider enables the User to create a Community, enabling in particular:
   1. access to the Platform;
   2. access to analytics;
   3. adding Content;
   4. ability to upload photos;
   5. ability to create descriptions and bookmarks;
   6. personalization of the Communities tab;
   7. possibility of adding a logo;
   8. ability to add descriptions and categories;
   9. possibility of creating paid access and setting a price;
   10. ability to set a member limit;
   11. data storage;
   12. receiving notifications;
   13. support in creating channels within the Discord application and Telegram;
2. The scope of functionality and support of the Service Provider available within Services may vary depending on the selected variant from the Price List.
3. In order to conclude an Agreement for the provision of the Community Creation Service, The user should do the following:
   1. log in to your Account;
   2. go to the Platform's website and then click on "Create a community" tab;
   3. enter the required data in the displayed form;
   4. It is mandatory to check the checkbox next to the declaration of familiarity with the Regulations and Privacy Policy and accept them provisions;
   5. optional - check the checkbox next to the statement about the expression consent to receiving the Newsletter;
   6. if you choose the paid form of Community - choose plan z Price list;
   7. click the "Create Community" button.
4. After clicking "Create a community", the community is created Communities. Clicking the "Create a Community" button is tantamount to concluding an Agreement for the establishment of the Community.
5. The Service Provider informs and the User acknowledges that maintaining compliance of the Service with the Service Provision Agreement is not required the User installs its updates.
6. You may choose to restrict access to the Community to a specific number of people.
7. The User undertakes to create only Communities whose The topic will only cover issues consistent with applicable regulations legal provisions. The user creating the Community is exclusively responsible for the legality and all content of the Content published in within the Community.
8. The User undertakes to add to the description and the Communities tab only truthful and generally accepted information applicable law and Regulations.
9. The User may choose to pay for access to the Community. W if you choose paid access to the Community - User can freely shape the access price and periodic payments for other Users.
10. In order to use the paid Community, the User is obliged to create an account and configure it on the Platform Stripe, which is then integrated with the Account. The user is solely responsible for setting up your account with the third party payment operator and correctness of the entered data. User is also obliged to accept the terms of service services via Stripe. The service provider only provides a platform for integration with the Stripe system.
11. Within the Community - the Service Provider may, at the User's discretion provide support and integration with Discord and Telegram applications, in particular by providing bots or creating channels and chats. The User is aware that in order to use the above-mentioned applications – it is necessary to install and accept them conditions of their use provided by manufacturers.
12. A user can create multiple Communities.
13. The Service Provider does not guarantee that the User Community will be positioned preferentially (e.g. on the first page). Community positioning is based on the number of them members.
14. The provisions of section 15-20 apply only to Consumers and Entrepreneurs with Consumer Rights.
15. If the User is not granted access to the Service creating the Community immediately after concluding the Agreement providing the Service to create a Community, the User requests The Service Provider to immediately grant access to the Creation Service Communities. The summons referred to in the preceding sentence may be sent via e-mail to the address indicated in § 1 section 5 point 1 of the Regulations. In the event that the Service Provider does not will grant the User access to the Community Creation Service immediately after receiving the request referred to in the sentence preceding, the User may withdraw from the Delivery Agreement Community Creation Services.
16. Notwithstanding the provisions of section 15 above, in the absence thereof granting the User access to the Community creation Service, The User may withdraw from the Agreement for the provision of the Creation Service Community without requesting the Service Provider to grant access to Community creation services if at least one of cases specified in Art. 43j section 5 of the Consumer Rights Act.
17. Notwithstanding the provisions of section 15-16 above User may terminate the Agreement for the provision of the Community Creation Service by deleting your Account on the Platform or by submitting an order to delete his Service Provider Account, by sending appropriate information to the address § 1 section 5 point 1 Regulations.
18. Withdrawal by the User from the Agreement for the provision of the Service creation of the Community or its termination, regardless of basis for performing this activity is done by submitting Service Provider's declaration of withdrawal from the Supply Agreement Services to create a Community or to terminate it. The declaration referred to in the preceding sentence may remain sent via e-mail to the address indicated in § 1 paragraph 5 point 1 of the Regulations.
19. In the event of a User violating the provisions of the Regulations i failure to remove this violation despite receiving a request, the Service Provider may terminate the Agreement for the provision of the Creation Service Communities with a notice period of 7 days (seven) days, by submitting a declaration to the User about notice by e-mail. After the period has expired notice of termination indicated in the preceding sentence, Service Provider suspends the provision of the Community Creation Service. In time duration of the notice period, the Service Provider may block The User has access to the Platform if it is necessary for the purpose prevent further violations by the User.
20. The Service Provider deletes the Account immediately after receiving the declaration, o referred to in section 18 above, or after the expiry of the notice period, referred to in section 19 above.

§ 7. Agreement for the provision of the Community Joining Service

1. Pursuant to the Agreement for the provision of the Community Joining Service, The Service Provider enables the User to join the Community, enabling in particular:
   1. access to the Platform;
   2. access to the Community;
   3. adding Content;
   4. ability to access Community channels in Discord applications and Telegram;
   5. data storage;
   6. receiving notifications;
   7. support in creating channels within the Discord application and Telegram.
2. In order to conclude an Agreement for the provision of the Community Creation Service, The user should do the following:
   1. log in to your Account;
   2. go to the Platform's website and then click on Social tab;
   3. enter the tab of the selected Community;
   4. select "Join on Telegram" or "Join on Discord";
   5. enter the required data in the displayed form;
   6. It is mandatory to check the checkbox next to the declaration of familiarity with the Regulations and Privacy Policy and accept them provisions;
   7. optional - check the checkbox next to the statement about the expression consent to receiving the Newsletter;
   8. click the "Join and pay" button - if applicable The community anticipates a fee for access and membership or "I'm joining" – in the case of a free Community.
3. After clicking "Join and pay", you are redirected to Subscription Fee execution tabs. Community Access is granted after the Subscription Fee has been paid. In case paid access to the Community - the Agreement is concluded at the moment clicking the "Join and pay" button.
4. In the case of free access to the Community - the Agreement is concluded is when you click the "Join" button.
5. The Service Provider informs and the User acknowledges that maintaining compliance of the Service with the Service Provision Agreement is not required the User installs its updates.
6. Within the Community - the User who created the Community can conduct it within the Discord and Telegram applications. User is aware that in order to use the above-mentioned application – necessary is installed and accepts the terms of use, provided by manufacturers.
7. The User undertakes to add Content and Communities only truthful and generally accepted information applicable law and Regulations.
8. A user can join several Communities.
9. The provisions of section 10-15 apply only to Consumers and Entrepreneurs with Consumer Rights.
10. If the User is not granted access to the Service joining the Community immediately after concluding the Agreement providing the Community Joining Service, the User requests The Service Provider to immediately grant access to the Connection Service to the Community. The call referred to in the preceding sentence may be sent via e-mail to the following address indicated in § 1 section 5 point 1 of the Regulations. In the event that the Service Provider will not grant the User access to the Join Service Communities immediately after receiving the request referred to in the preceding sentence, the User may withdraw from the Agreement providing the Community Joining Service.
11. Notwithstanding the provisions of section 10 above, failing this granting the User access to the Join Service Communities, the User may withdraw from the Delivery Agreement Services to join the Community without calling the Service Provider to granting access to the Community Joining Service, if at least one of the cases specified in Art. 43j section 5 Consumer Rights Act.
12. Notwithstanding the provisions of section 10-11 above User may terminate the Agreement for the provision of the Community Joining Service by deleting your Account on the Platform or by submitting an order to delete his Service Provider Account, by sending appropriate information to the address § 1 section 5 point 1 Regulations.
13. Withdrawal by the User from the Agreement for the provision of the Service joining or terminating the Community, regardless of basis for performing this activity is done by submitting Service Provider's declaration of withdrawal from the Supply Agreement Services to join or terminate the Community. The declaration referred to in the preceding sentence may remain sent via e-mail to the address indicated in § 1 paragraph 5 point 1 of the Regulations.
14. In the event of a User violating the provisions of the Regulations i failure to remove this violation despite receiving a request, the Service Provider may terminate the Agreement for the provision of the Connection Service Communities with a notice period of 7 days (seven) days, by submitting a declaration to the User about notice by e-mail. After the period has expired notice of termination indicated in the preceding sentence, Service Provider suspends the provision of the Community Creation Service. In time duration of the notice period, the Service Provider may block The User has access to the Platform if it is necessary for the purpose prevent further violations by the User.
15. The Service Provider deletes the Account immediately after receiving the declaration, o referred to in section 13 above, or after the expiry of the notice period, referred to in section 14 above.

§ 8. Fees and settlements

1. Payments within the Platform are processed via external, integrated payment operator – Stripe.
2. As part of the Service Provision Agreement, joining the Community - a given Community may provide for paid membership.
3. In the case referred to in section 2 – User to join to the Community is obliged to pay the Subscription Fee in the amount visible in the Communities tab and to pay it under the conditions and cycles described in the Communities tab.
4. Access to the Community is granted upon payment of the Fee Subscription. Continuous access to the Community is a condition of periodic payment of the Subscription Fee.
5. The user may resign from paid access at any time Communities. In such a case – his membership is canceled the end of a given billing period specified in the tab Communities.
6. Prices in Community bets are given in PLN and represent value gross.
7. All payments are made by the User using the systems payments made available within the Platform or external payment providers. Payments can be made periodically or per month through one-off transactions – depending on your choice User (including payment by payment card or BLIK).
8. Failure to pay the Subscription Fee by the User will result in suspension of access to a given Community until payment is made Subscription Fee.
9. If a given Community provides for paid membership - Subscription Fees are paid to the User who created a given Community under the Service Provision Agreement creation of the Community, net of the Commission due to the Service Provider.
10. The User who has set up a paid Community is aware that payments are made by an external entity. Delivery time i impact of the Subscription Fee on the User's account on the platform Stripe is subject to external terms of service Stripe.
11. The commission paid to the Service Provider depends on the selected one variant from the Price List. The commission is 8% of the amount of each Fee Subscription fee and is automatically deducted upon payment by Users Subscription Fee to the User who created a given Community.
12. The Service Provider may change the Price List at any time.
13. Changing the Price List does not in any way affect the amount of fees specified in the Service Provision Agreements concluded before the change Price list. A change to the Price List does not constitute a change to the Regulations.
14. At the end of the billing month, depending on the date concluding an Agreement for the provision of the Community Creation Service - The Service Provider sends it by e-mail to the User's address a collective invoice for the entire month.
15. If the Service Provider uses the measures referred to in § 4 section 15 and lack of effective User appeal – The User who created the Community is not entitled to the Fee Subscription fee for the time during which the User has access to the Platform was justifiably blocked. In such a case, the Fee The subscription fee is returned to Users who joined Communities with an appropriate message stating the reason for the return and about blocking a given Community or Content.
16. If the Service Provider uses the measures referred to in § 4 section 15 and the lack of effective revocation by the User and occurrence of the situation referred to in section 16 above – User, who founded the Community is obliged to repay the benefit Service Provider reasonable expenses incurred under processing payments and refunds for the period in which the above occurred. circumstances (including the commission charged by Stripe). This The provision is effective only against Entrepreneurs.

§ 9. Complaints regarding the Service - Consumers and Entrepreneurs Consumer Rights

1. The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer Rights.
2. The Service provided to the User by the Service Provider must be compliant with: applicable to the Agreement throughout the entire period of Service delivery.
3. The Service Provider is liable for the Non-compliance disclosed in period of Service delivery.
4. In the event of disclosing non-compliance, the User may file a complaint a complaint containing a request to bring the Service into compliance with The contract for its supply.
5. Complaints are submitted via e-mail to the following address: indicated in § 1 section 5 point 1 of the Regulations.
6. The complaint should include:
   1. User's name and surname;
   2. e-mail address;
   3. description of the disclosed Nonconformity;
   4. requesting that the Service be brought into compliance with the Agreement relating to it delivery.
7. The Service Provider may refuse to bring the Service into compliance with the Agreement regarding its delivery, if this is impossible or would require the Service Provider to incur excessive costs.
8. After considering the complaint, the Service Provider provides the User response to a complaint in which:
   1. acknowledges the complaint and indicates the planned delivery date Services for compliance with the Agreement for its provision;
   2. refuses to bring the Service into compliance with the Agreement relating to it delivery for the reasons indicated in section 7 above;
   3. rejects the complaint because it is groundless.
9. The Service Provider responds to the complaint by mail electronically within 14 (fourteen) days from its date receipt.
10. If the complaint is accepted, the Service Provider at its own expense brings the Services into compliance with the Agreement regarding its provision in within a reasonable time from the receipt of the complaint and without excessive amounts inconvenience to the User, taking into account the nature of the service and the purpose for which it is used. Planned delivery date Services for compliance with the Agreement regarding its provision by the Service Provider indicates in response to a complaint.
11. In the event of disclosing non-compliance, the User may file a complaint The Service Provider's declaration of withdrawal from the Agreement when:
    1. bringing the Service into compliance with the Agreement relating to it delivery is impossible or requires excessive costs;
    2. The Service Provider did not bring the Service into compliance with the Agreement regarding its delivery in accordance with paragraph 10 above;
    3. The incompatibility persists even though the Service Provider has tried bring the Service into compliance with the Agreement relating to it delivery;
    4. The non-compliance is significant enough to justify withdrawal Agreement for the provision of the Service without prior request from Service Provider to bring the Service into compliance with the Agreement regarding its delivery;
    5. it clearly follows from the Service Provider's statement or circumstances that The Service Provider will not bring the Service into compliance with the Agreement its delivery within a reasonable time or without excessive inconvenience for the User.
12. A declaration of withdrawal from the Agreement may be submitted using: e-mail, to the address indicated in § 1 section 5 point 1 Regulations.
13. The declaration of withdrawal from the Agreement should include:
    1. User's name and surname;
    2. e-mail address;
    3. the date of delivery of the Service to the User;
    4. description of the disclosed Nonconformity;
    5. indication of the reason for submitting the declaration, selected from: reasons indicated in section 11 above;
    6. declaration of price reduction, along with an indication of the reduced price or a declaration of withdrawal from the Agreement.
14. If the User withdraws from the Delivery Agreement Services of using the Platform, the Service Provider deletes the Account immediately after receiving a declaration of withdrawal from the Supply Agreement Services.
15. Pursuant to Art. 34 section 1a of the Act on Consumer Rights, section if the User withdraws from the Agreement regarding providing the Service, the User is obliged to stop using the Service and making it available to third parties.

§ 10. Service Complaints - Entrepreneurs

1. The provisions of this paragraph apply only Entrepreneurs.
2. In the event of disclosing non-compliance of the Service with the Regulations, the User may file a complaint.
3. Complaints are submitted in writing or by post electronically, to the address indicated in § 1 section 5 of the Regulations, no later than 30 days from the date of disclosure of non-compliance.
4. The complaint should include:
   1. User name;
   2. e-mail address;
   3. description of the disclosed non-compliance of the Service with the Regulations.
5. The Service Provider may refuse to bring the Service into compliance with Regulations if it is impossible or would require incurring excessive costs by the Service Provider.
6. After considering the complaint, the Service Provider provides the User response to a complaint in which:
   1. acknowledges the complaint and indicates the planned delivery date Services for compliance with the Regulations;
   2. refuses to bring the Service into compliance with the Regulations the reason indicated in section 5 above;
   3. rejects the complaint because it is groundless.
7. The Service Provider responds to the complaint by mail electronically within 21 (twenty-one) days from its date receipt. In particularly complicated cases, the deadline response to a complaint may be extended to 30 calendar days.

§ 11. Right to Withdraw from the Agreement - Consumers and Entrepreneurs with Consumer Rights

1. The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer Rights.
2. Pursuant to Art. 27 et seq. of the Act on Consumer Rights, the User has the right to withdraw from the Agreement without giving any reason within 14 (fourteen) days from the date of its conclusion.
3. The User exercises the right to withdraw from the Agreement by submitting it Service Provider's declaration of withdrawal from the Agreement. To be preserved deadline for withdrawal from the contract, it is enough to send a statement before the deadline referred to in section 1 above.
4. A declaration of withdrawal from the Agreement may be submitted by: User in any form, in particular on a form constituting Annex No. 2 to the Consumer Rights Act.
5. In the event of submitting a declaration of withdrawal from the Agreement, The Service Provider immediately sends the User confirmation received by e-mail.
6. If the User withdraws from the Agreement, the Service Provider will delete the Account immediately after receiving the declaration of withdrawal from the Agreement.
7. The User is not entitled to withdraw from the Agreement with respect to Agreements, if the Service Provider has fully performed the Service express consent of the User who is a Consumer and the Entrepreneur on the rights of a Consumer who has been informed that after fulfillment services provided by the Service Provider will lose the right to withdraw from the Agreement.

§ 12. Content and Opinions

1. Users may submit Feedback regarding the services to the Service Provider provided by the Service Provider.
2. Feedback may be submitted in any way, including: via e-mail.
3. Sending an Opinion does not oblige the Service Provider to provide it publications.
4. An Opinion published by the Service Provider may be deleted by the Service Provider at any time.
5. It is prohibited to post Content and Opinions:
   1. containing false data, contrary to law, Regulations or good practices;
   2. containing content intended to conduct prohibited activities by law, inciting violence, hatred or insulting any group or person;
   3. containing content that may violate personal rights or rights copyright, image rights or other types of rights of persons third parties;
   4. containing advertising, promotional or political content, religious or discriminatory;
   5. containing content promoting activities competitive with Service providers.
6. Any person using the Platform (hereinafter: "Reporter") is entitled to report Content or Opinions that may be infringing Regulations.
7. Applications can be made as follows:
   1. by e-mail - to the following address: support@insy.io
   2. in writing, preferably by registered mail to the following address: insy.io
8. The notification should include the following information:
   1. a sufficiently substantiated explanation of the reasons why The Content or Opinion constitutes illegal content,
   2. a clear indication of the exact electronic location of the information, such as exact URL(s), and in where appropriate, additional enabling information identification of the Content or Opinion, depending on its type and Platform functionalities,
   3. name and surname or name and e-mail address of the Applicant, z except for reporting information deemed to be related to one of the crimes referred to in Art. 3–7 Directive 2011/93/EU,
   4. a statement confirming a good faith belief The reporting party that the information and allegations contained therein are correct and complete.
9. After receiving the notification, the Service Provider sends it to the Applicant confirmation of its receipt to the e-mail address provided by him.
10. If the application does not contain the elements indicated in section 8 above or contains errors, the Service Provider may contact Applicant requesting to supplement or correct the application within 14 days from the date of receipt of the above-mentioned requests. In case The applicant will not supplement or correct the application within the period specified in the preceding sentence, the Service Provider may leave the report unprocessed.
11. The Service Provider verifies the reported Content or Opinion within 14 days from the date of receipt of a complete and correct application. Within verification activities, if necessary, we will ask the applicant to send the necessary additional information or documents. We may block the report until it is recognized visibility of Content or Opinions.
12. After verifying the Application, the Service Provider:
    1. removes Content or Opinion that violates the Regulations;
    2. restores Content or Opinion that does not violate the rules arising from Regulations (if its visibility was blocked at stage verification of the Application),

    - giving reasons for the decision.

13. In the event of deletion of Content or Opinions, the Service Provider will immediately notifies both the Reporter and the User about this fact, who posted the removed Content or Opinion, providing a justification your decision.
14. The justification for the Service Provider's decision includes:
    1. indication whether the decision includes the removal of Content/Opinions, blocking its visibility, depositioning it or imposing others the measures referred to in the Regulations in relation to this Opinion and, where applicable, the territorial scope of the decision i its validity period;
    2. facts and circumstances on the basis of which the decision was made, v including, where appropriate, information or a decision was made on based on the notification submitted by the Applicant, or on the basis of based on voluntary verification activities carried out with initiative of the Service Provider and when it is absolutely necessary, the identity of the Applicant;
    3. where applicable, information on use automated means when making decisions, incl information whether a decision has been made regarding the Content/Opinion detected or identified using automated tools;
    4. if the decision concerns potentially prohibited Content/Opinions, indication of the legal basis or contractual basis on which the decision is based, and an explanation of the reasons why on this basis, a given Opinion is considered content prohibited;
    5. clear and friendly information for the User and the Reporter about their rights to appeal against the decision.
15. User whose Content or Opinion has been removed or The reporting person to whom the Service Provider refuses to remove the reported data Content/Opinions, may appeal against the Service Provider's decision.
16. An appeal can be submitted as follows:
    1. by e-mail - to the following address: support@insy.io;
17. The appeal should include:
    1. name and surname or name of the appellant,
    2. contact details (e-mail address, correspondence address),
    3. detailed justification why, in the opinion of the appellant, why the Service Provider's decision is wrong and should remain changed.
18. The Service Provider immediately confirms receipt of the appeal via sending the notification to the address indicated by the appellant e-mail.
19. Appeals are considered within 14 days from the date of their receipt, by an authorized team of the Service Provider (these activities will not be performed automatically, without human intervention).
20. About the decision taken as a result of considering the appeal, the Service Provider notifies the appellant via e-mail, a if at the same time it considers the reported content to be prohibited - takes actions against it provided for in the Regulations.
21. Submitting Content or Opinion constitutes submission by the User declares that he is its sole author. Users are fully responsible for the Content of the Opinion and the consequences of its publication (including infringement of personal rights and intellectual property rights of third parties).
22. Submitting Content/Opinion is tantamount to providing the Service Provider a free, non-exclusive license for it by the User use (hereinafter: "License").
23. The license is granted for an indefinite period (with the possibility of two years' notice, effective at the end of the year calendar) and without territorial restrictions and includes use of Content/Opinions in the following fields of use:
    1. recording and reproduction in any quantity, in any quantity by technique and in any format;
    2. disseminate in any way, using any means media, in particular through publication in Platforms and in the Service Provider's social media.
24. The license entitles the Service Provider to modify the Review, if any it is necessary to disseminate it in a specific way, without changing its essence and content.
25. The license authorizes the Service Provider to grant any selected services third parties further licenses to use the Opinions. Further the license referred to in the preceding sentence may be granted by the Service Provider for a fee or free of charge.
26. Users undertake not to exercise copyrights his personal rights towards the Content/Opinion (including the right to marking the authorship of the Content/Opinions and the right to supervise using the Content/Opinions) and authorizes the Service Provider to exercising these rights on behalf of the User.
27. The provisions of section 28 and 29 apply only to Entrepreneurs.
28. Notwithstanding the provisions of section 1-26 above, the User grants Service Providers a free, non-exclusive license to use User's name and logo (hereinafter: "Logo").
29. The license referred to in section 27 above, is granted on time indefinite (with the possibility of terminating it two years in advance, with effect at the end of the calendar year) and without restrictions territorial and includes the use of the Logo on the following fields of exploitation:
    1. recording and reproduction in any quantity, in any quantity by technique and in any format;
    2. disseminate in any way, using any means media, in particular through publication in Platforms and in the Service Provider's social media.

§ 13. Liability

1. The Service Provider undertakes to provide the Services with due care diligence.
2. The parties exclude rights arising from the warranty - this provision is effective only in relation to Entrepreneurs.
3. The Service Provider does not guarantee a specific level of performance, effectiveness or usefulness of the Platform in relation to specific Users' needs and applications.
4. To the maximum extent permitted by the provisions of the Civil Code and the Act on Consumer Rights, the Service Provider is not liable liability for the consequences of using the Platform, including: in particular for the effects of:
   1. use of any services by Users and functionalities available on the Platform contrary to their intended use or in violation of the law or rules social coexistence or good manners;
   2. Users provide incorrect or untrue information data;
   3. use of data authorizing access to the Account by persons third, if these persons came into possession of this data on as a result of their disclosure by the User or as a result of them insufficient protection against access by the User such people;
   4. loss of data and Content.
5. Liability of the Service Provider for lost profits User is disabled - this provision is effective only in attitude towards Entrepreneurs.
6. Liability of the Service Provider for damages suffered by the User as a result of non-performance or improper performance of an obligation by the Service Provider is limited to actual damages losses incurred by the User and up to the amount not exceeding the total amount of PLN 1,000. This is the resolution effective only in relation to Entrepreneurs.
7. To the maximum extent permitted by the provisions of the Civil Code and The Act on Consumer Rights does not apply to the Service Provider responsible for:
   1. any acts or omissions of the external operator payments within Stripe, in relation to Users, in in particular for downtime, failures or deficiencies access;
   2. inoperability, failures, data loss within the Discord application and Telegram;
   3. the veracity of statements under the Communities tab and views presented by the User within the Community, content and all information who founded a given Community content;
   4. errors, irregularities, false statements and content inconsistent with the actual state of affairs in the Community;
   5. compliance with generally applicable legal provisions and topics discussions within the Community;
   6. blocks, bans and any other types of actions taken by operators of third party platforms and applications from which a given Community uses.
8. The Service Provider is not responsible for any consequences interactions occurring between Users within the Community (regardless of where these interactions occur) who they established contact thanks to the use of the Platform.
9. The Service Provider is not responsible or liable suitability of a given Community for the specific needs of the User.
10. To the maximum extent permitted by the provisions of the Civil Code and the Act on Consumer Rights, the Service Provider is not liable liability for disruptions in the functioning of the Platform, incl in particular resulting from:
    1. force majeure;
    2. necessary conservation works carried out on the Platform and modernization;
    3. reasons attributable to the User;
    4. reasons beyond the Service Provider's control, in particular actions third parties for which the Service Provider is not responsible responsibility.
11. The Service Provider undertakes to carry out the work referred to in paragraph 10 point 2 above, in a way that is as least burdensome as possible for Users and, whenever possible, inform them in advance about planned works.
12. The Service Provider undertakes to remove them on an ongoing basis whenever possible disruptions in the functioning of the Platform.

§ 14. Out-of-Court Dispute Resolution - Consumers and Entrepreneurs with Consumer Rights

1. The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer Rights.
2. Users have the option of using out-of-court remedies examining complaints and pursuing claims.
3. Detailed information on the possibilities of using Users with extrajudicial methods of dealing with complaints and pursuing claims and rules for access to these procedures available are available at the offices and on the websites:
   1. district (municipal) consumer ombudsmen, organizations social groups whose statutory tasks include protection consumers;
   2. Provincial Inspectorates of the Trade Inspection;
   3. Office of Competition and Consumer Protection.
4. The Service Provider informs that unless such an obligation results from mandatory provisions of law, he does not benefit from extrajudicial methods of complaint handling and investigation claims.

§ 15. Intellectual property of the Service Provider

1. All components of the Platform, in particular:
   1. name of the Platform;
   2. Platform logo;
   3. photos and descriptions;
   4. principles of operation of the Platform, all its graphic elements, interface, software, source code and databases

   - are subject to legal protection under the provisions of the Act of February 4, 1994 on copyright and related rights, Act no of June 30, 2000 - Industrial Property Law, Acts of April 16, 1993 on combating unfair competition and other provisions of generally applicable law, including regulations European Union law.

2. Any use of the Service Provider's intellectual property without its prior express authorization is prohibited.

§ 16. Processing of personal data

1. Information about the processing of personal data by the Service Provider can be found in the Privacy Policy available at: insy.io/privacy-policy

§ 17. Change of Service - Consumers and Entrepreneurs with Rights Consumer

1. The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer Rights.
2. The Service Provider may change the Service in the event of:
   1. the need to adapt the Service to newly developed devices or software used by Users to use Services;
   2. the Service Provider decides to improve the Service by adding new functionalities or modifications to it existing functionalities;
   3. legal obligation to make changes, including the obligation to adapt Services to the current legal status.
3. Changing the Service may not involve any costs after Users' website.
4. The Service Provider informs Users about any changes to the Service by placing a message on the Account informing about the changes. Regardless, information about the change may be sent Users via e-mail.
5. If a change to the Service significantly and negatively affects access to the Service, the Service Provider is obliged to inform Users about:
   1. properties and date of making the change, and
   2. the User's right to terminate the Service Provision Agreement with immediate effect within 30 (thirty) days from making a change.
6. The information referred to in section 5 above, the Service Provider sends Users via e-mail, no later than 7 (seven) days before making the change.
7. Termination by the User of the Agreement for the provision of the Service on pursuant to section 5 point 2 above is made by submission Service Provider's declaration of termination of the Supply Agreement Services. The declaration referred to in the preceding sentence may be sent via e-mail to the address indicated in § 1 section 5 point 1 of the Regulations.
8. Termination of the Agreement for the provision of Services pursuant to section 5 point 2 above produces the same effects as provided for in § 11 of the Regulations in the event of withdrawal from the Agreement for the provision of the Service for any reason occurrence of Nonconformities.

§ 18. Changes to the Terms of Service - Consumers and Entrepreneurs with Consumer Rights

1. The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer Rights.
2. The Service Provider may make changes to the Regulations in the event of:
   1. changes in the scope of activity of the Service Provider;
   2. the Service Provider starts providing new services, modification of services currently provided or discontinuation of them delivery;
   3. making technical modifications to the Platform requiring adapting the provisions of the Regulations to them;
   4. legal obligation to make changes, including the obligation to adapt Regulations to the current legal status.
3. Users will be informed about changes to the Regulations via publishing its amended version on the website Platforms. Regardless, the amended version of the Regulations will remain sent to Users by e-mail.
4. To Service Delivery Agreements concluded before the amendment to the Regulations, the provisions of the then applicable Regulations apply.
5. A User who does not agree to change the Regulations may: terminate the Service Provision Agreement with immediate effect within 10 (ten) days from the date of receipt of information about the change Regulations. Failure to provide notice is deemed to constitute consent to the change Regulations.
6. Termination of the Service Supply Agreement takes place by submitting Service Provider by the User's declaration of termination Agreements. The declaration referred to in the preceding sentence may be sent via e-mail to the address indicated in § 1 section 5 point 1 of the Regulations.
7. Immediately after receiving the declaration referred to in section 5 above, the Service Provider deletes the Account.

§ 19. Changes to the Terms of Service – Entrepreneurs

1. The provisions of this paragraph apply only to Entrepreneurs.
2. The Service Provider may make changes to the Regulations, among others: in case of:
   1. changes in the scope of activity of the Service Provider;
   2. the Service Provider starts providing new services, modification of services currently provided or discontinuation of them delivery;
   3. making technical modifications to the Platform requiring adapting the provisions of the Regulations to them;
   4. legal obligation to make changes, including the obligation to adapt Regulations to the current legal status.
3. The User will be informed about changes to the Regulations via publishing its amended version in the IT System via message.
4. The provisions apply to contracts concluded before the amendment to the Regulations the then applicable Regulations.

§ 20. Final provisions

1. The current version of the Regulations is valid from January 1, 2026.
2. The Regulations are subject to Polish law. Any disputes on the ground of these regulations will be resolved amicably negotiations, and if no agreement is reached - before competent common court. For disputes arising from the Services, where the party is the Entrepreneur - the competent court will be the court competent for headquarters of the Service Provider.
3. In matters not regulated in the Regulations, they will apply provisions of generally applicable Polish law.